FAQ

Operation environment for ChatWork Live

Video chat and voice chat on ChatWork Live can be used in the following environment.
* Due to support termination and improvement, there may be changes to browsers listed under operating environment without prior notice.

Recommended browser

For Windows For Mac

Latest stable version of Google Chrome
Latest stable version of Mozilla Firefox
Internet Explorer 11 and above (Desktop mode)

Latest stable version of Google Chrome
Latest stable version of Mozilla Firefox

* ChatWork Live is not available on Windows RT or Internet Explorer Store App version or Microsoft Edge or Safari. 
* Screen Sharing feature is not available on Internet Explorer.

Maximum participants per conversation

  Voice chat Video Chat / Common screen
Free up to 100 up to 2
Personal up to 100 up to 4
Business up to 100 up to 14 

 

Network Settings

The following ports must be opened.

Required:
TCP 80/443 
TCP 3478(HTTP) / 5349(HTTPS)
UDP 3478(HTTP) / 5349(HTTPS)

Recommended (Failover) :
TCP 3000(HTTP) / 3443(HTTPS)

 

Handling proxy server

ChatWork Live already supports proxy server with authentication.
The proxy server information uses information from each OS system settings.