FAQ

Video calls

You can enjoy video call with group chat members. Click the video icon at the top of the message box.

Depending on which plan you're on, there are some restrictions. If you exceed the maximum number of people for video calls, it will automatically switch to voice calls.

- For Free plan users, maximum of 2 people at a call
- For Personal plan users, maximum of 4 people at a call
- For Business plan users, maximum of 14 people at a call




Anyone can join ChatWork Live by clicking the "Join ChatWork Live" link in the message. Built-in/external microphone required.

* To use video call, you will need embedded or external webcam. 

For first-time use, you may need to install ChatWork Live plug-in. Please check below for details.
[ Install ChatWork Live plug-in ]