FAQ

Install ChatWork Live plug-in

Using ChatWork Live on Internet Explorer requires you to install a plug-in.

*ChatWork Live is not available on Windows RT or Internet Explorer Store App version or Safari.
*Please check below for system requirements to use ChatWork Live.
Operation environment for ChatWork Live


On Internet Explorer

Please click on the link below to download ChatWork Live plug-in:
[ Download plug-in ]


After downloading the plugin, please follow these steps to install.

  1. Double click the "ChatworkLivePlugin.msi" file.




  2. Please select "I accept the terms in the License Agreement" then click the "Install" button.




  3. The plug-in will be installed.



  4. When the Install completes, please hit "Done".




  5. Installation should now be complete.
    Open ChatWork Live to start the conversation.