FAQ

Setup device for ChatWork Live

Please follow the steps below to change the settings of devices (webcam, microphone) for ChatWork Live.

*This is only for people who are using ChatWork Live on Windows Chrome 64bit.

*Speakers need to be configured through your OS from system settings.
Windows:Control Panel > Sound > Playback
Mac: System Preferences > Sound > Output


For Chrome/IE/Safari

1.Click the gear icon in the upper right corner of the call screen.

live01.png

2.Please select the camera and microphone to use.

live_device_en.png

3.Please refresh your browser after closing Video Call Settings to reflect the changes.

Setup should now be complete.

For Firefox

1.Click the video icon located in the left area of the location bar.



2.Click ▼next to "Continue sharing", and select "Stop sharing". 



3.Please refresh your browser.


4.Please select the camera and microphone you will be using then click "Share Selected Devices".




Setup should now be complete.