FAQ

07/26/2018 - Regarding the bug in the Windows desktop app

We have confirmed the following version of the desktop app has problems with some of its functions.

Version in question:

Version 2.4.0

 

Examples of problems:

- Desktop notifications are not displayed
- The app window size shrinks on its own sometimes
- Even when the app window is minimized, it sometimes automatically comes to the front

 

Regarding the fix:

Out of the examples of problems, we have released [Version 2.4.1] in which problems regarding window display have been fixed.

Those experiencing these problems can install the newest version from the following page.

Desktop app download

 

Furthermore, regarding the problem of desktop notifications not being displayed, we will continue investigations.

We apologize to all users for the inconvenience, and we hope that you will wait a little longer until we have completed the fix.