FAQ

Linking your account to Google Contacts

To be connected with your contacts on ChatWork, you need to send a contact request on ChatWork.

When registering your account, you can batch-send contact requests to all email addresses in your Google Contacts.
*Only free plan users can link their account to Google Contacts upon registration.

 

How to get connected

  1. Open the “Connect with ChatWork” screen and select “Connect from Google Contacts”
  2. Allow access to Google Contacts.
  3. Select the email address(es) of the contact(s) that you wish to get connected with from the list of contacts on Google Contacts.
  4. Select “Connect to the selected contact(s)”
  5. A contact request will be sent to the selected contact(s).

How it works

Different requests will be sent depending upon whether the contact’s email address has been registered on ChatWork or not.

  • If the contact’s email address has been registered on ChatWork:
    • A notification of contact request will be sent to the contact’s ChatWork account.
    • A contact request email will be sent to the contact’s email address registered on ChatWork.

  • If the contact’s email address has not been registered on ChatWork:
    • An invitation email to ChatWork will be sent to the contact’s email address.

 

Please refer to the link below for how to send contact requests after account registration.
Adding contacts