Setting up Two-factor Authentication (SMS)
- From the menu under the [Username] in the top right of the chat screen, select Account Settings.
- Click the [Change] button for two-factor authentication.
- Change the 2-factor authentication setting from "Off" to "On".
- Select [SMS] and click the [Begin setup] button.
- Enter the country code and phone number and click [Send SMS].
- Enter the 6-digit authentication code you received by SMS and click [Enable settings].
- Backup codes will be shown.
You’ll need one if you’re unable to verify your authentication code due to changing or losing your mobile device. Be sure to either copy and save the list, or print it out and keep it in a safe place.
* Two-factor authentication using SMS cannot be used with the free plan. Please use two-factor authentication using the authentication app.