FAQ

01/29/2020 - Old Business Plan Price Change

We are notifying users of the “Old Business Plan” that is no longer available as of April 01, 2016, that as of April 20, 2020 the price will change.

 

What is the “Old Business Plan”


The “Old Business Plan” is when your organization has a set number of registrable members.

Old Business Plan
*If your plan isn’t listed in the link above anything above the “Business 300” counts as the “Old Business Plan”.

 

On April 1, 2016 we changed the “Business Plan” that we offer. Currently, we offer a plan that allows you to flexibly purchase "licenses" according to the number of users instead of a set number.

 

Also on April 1, 2016 we stopped allowing the purchase of “Old Business Plans”, and for those that did not update their plan, we allowed them to continue using the “Old Business Plan” until now.


About the Old Business Plan price change


Chatwork will change the price of its current business plan starting February 26, 2020.
Business Plan price change


The "old business plan" will be shifted to the "New Business Plan" after the current business plan users starting April 1, 2020.

 

Following the end of the "Old Business Plan" on April 1, 2016, Chatwork has been working on new features, infrastructure, and security enhancements to improve the value of our service.

 

In order to further improve the value of our service in the future, we came to the conclusion that it would be difficult to continue to provide our service at the old business plan price.

 

For customers who used "Old Business Plan", we will work to further improve the service so that we can provide even more service value in the future.

 

We hope you understand the reasons for this change.

 

Date

 

From April 01, 2020

Details

 

For those using auto-renewal the new plan price will be applied from April 01, 2020.

02_kakaku_old_business_support_en.png

 

About changing to the new plan

 

For those using auto-renewal the same number of licenses with the new price will be applied as in the “Old Business Plan” starting April 01, 2020.

 

For Example: An organization using the Business 10(Monthly) plan that has 8 users.
Will be updated to the Business Plan (Monthly) with 10 licenses.

 

“Old Business Plan” Price Change Q&A


For any questions about plan price and payments, please check the following page.

“Old Business Plan” Price Change Q&A