Thank you for using Chatwork.

As previously announced, Chatwork has made some changes to the service offerings of the Free Plan.

 

Background

Please refer to the prior notice.

July 29, 2024 - Notice about changes to the content provided by services for each Chatwork plan
https://support-en.chatwork.com/hc/en-us/articles/35269442881945

 

Effective Date

August 29, 2024

 

Target

Customers using the Free Plan

 

Changes

Changes
1. Partial Removal of Message Viewing Restrictions
・Current: You can view the latest 5,000 messages posted within the last 40 days.
・After the change: You can view all messages posted within the last 40 days.

 

2. Additional Storage (Capacity)
・Current: 5GB/organization
・After the change: 10GB/organization

 

3. Addition of Contact Limit
・Current: No limit
・After the change: Up to 20 external contacts per user*

 

*For more details on external contacts, please refer to the following help page:
https://support-en.chatwork.com/hc/en-us/articles/35256641379481

 

For more Q&A regarding the changes to the free plan, please refer to the following:

Introduction of Contact Limit on Free Plans FAQ - Chatwork Help
https://support-en.chatwork.com/hc/en-us/articles/35364981087513

 

What are the restrictions of the Free Plan? - Chatwork Help
https://support-en.chatwork.com/hc/en-us/articles/11119241467673

Please feel free to contact us if you have any questions.

Chatwork Support
https://support-en.chatwork.com/hc/en-us