FAQ

Can I get a list of messages addressed to me?

The following plans offer access to this feature:
• Business Plan
• Enterprise Plan
For those using the Free Plan, please consider upgrading to gain access.

 

You can view a list of messages addressed to you, with the option to click on each message to navigate directly to it.

 

Display Conditions for Messages

Messages addressed to you that will appear in the list include

  • Messages tagged as "TO"
  • Messages tagged as "TO ALL"
  • Messages with replies
  • All messages in direct chat sent by someone other than yourself (including messages with or without a "TO" tag)
  • Messages initiating Chatwork Live with a "TO" tag

Message Display Order

Messages that meet these criteria are displayed for 90 days from their posting date.

Message display order

The list shows messages in descending order (newest at the top), and editing a message does not affect its position in the list.