Changes to storage capacity may be possible depending on the situation.
Please refer to the information below and proceed accordingly.
Table of contents
- List of Storage Option Procedures
- Storage Option Fees (Excluding Tax)
- For cases where storage capacity change is possible
List of Storage Option Procedures
○：Please proceed with the “Change storage capacity” procedure from the relevant page.
△：For detailed steps, refer to “Change the storage capacity”
×：Plans for which the storage option cannot be applied for.
| New Applications | Capacity Change Procedure | |
| Free Plan | × | × |
| Business Plan | ○ | △ |
Storage Option Fees (Excluding Tax)
| Storege100 | Storege200 | Storege400 | Storege1000 |
|
$20USD/month |
$40USD/month $400USD/year |
$60USD/month $600USD/year |
$100USD/month $1000USD/year |
| 100GB | 200GB | 400GB | 1000GB |
The contract period for storage (monthly or yearly) will follow the duration of your Chatwork contract.
For cases where storage capacity change is possible (△ in the Procedures list)
If you're already using the storage option and wish to change the capacity, we will perform the change for you as the system is not set up for self-service.
Please contact support.
After applying for the change in storage capacity, cancellations of the request and refunds due to capacity downgrades during the contract term are not possible.
We ask for your understanding in advance.