FAQ

16/01/2025 - Chatwork (browser version) will no longer be supported on Safari 15.5 and earlier versions

Thank you for using Chatwork.

Please be informed that the browser version of Chatwork will no longer be supported on Safari 15.5 and earlier versions.

 

Support end date

April 16th (Wed), 2025 - JST

 

For users currently using the affected versions of Safari

You are encouraged to update your Safari browser (to 15.6 or later versions).
Some devices may not be able to update to Safari 15.6 or later versions.
Please check the OS versions that can be installed as soon as possible.

 

Operation following the end of support

Following the end of support, the affected versions of Safari may continue to be used for the time being. However, please note that Chatwork may become unusable on these versions without prior notice in the future.

Even if Chatwork can no longer be used on the affected versions of Safari, you will be able to continue using Chatwork on Safari 15.6 or later versions, as well as on other browsers and desktop apps.

For more information on the system requirements of Chatwork, please refer to the following page:
Please tell us about your operating environment.

 

How to check the version of your Safari browser

Please follow the steps below to check the version of the Safari browser on your device.

  1. Launch Safari.
  2. Click [About Safari] under [Safari] on the menu bar.
  3. Check the version number shown on the screen.

*Note that these steps may vary depending on the device. If you are unsure of the steps, please check the support page of your device manufacturer.

We apologize for the inconvenience this may cause to users of the affected versions of Safari, and we appreciate your understanding in this regard.

If you have any questions regarding this matter, please contact us through the form below.
Contact Form

Thank you for your continued support of Chatwork.