FAQ

Inquiries using our form

【Holiday Closing Announcement】
The support desk will be closed during the following period.
Holiday period: Apr. 29th (Fri), 2022 - May. 8th (Sun),2022 JST

※During this period, we will still be accepting inquiries via the form,but we will not be able to answer them.
Please note that replies will be provided in order on or after May. 9th, 2022 (Mon)

 

Inquiries regarding logging in

Make an inquiry at the following page if you are having trouble logging in to Chatwork.
This contact form is exclusively for questions related to logging in. For issues unrelated to logging in, please contact us using the other form.

Inquiries regarding logging in

 

 

Regarding usage or features (only available for customers on a paid plan)

If you have any questions about how to use Chatwork, or about various settings or functions, make an inquiry using the following page.
*Only available to customers using a paid plan.
*To make an inquiry, you need to be logged into a Chatwork account that is on a paid plan.

Inquire