FAQ

Operation environment for Chatwork Live

Video chat and voice chat on Chatwork Live can be used in the following environment.
* Due to support termination and improvement, there may be changes to browsers listed under operating environment without prior notice.

 

Browser

 

For WindowsFor Mac
Latest stable version of Google Chrome
Latest stable version of Mozilla Firefox
Microsoft Edge (Chromium-based) latest stable version
Latest stable version of Google Chrome
Latest stable version of Mozilla Firefox
Safari 15.6 and above

 

 

Smartphone apps

 

For iOS appsFor Android apps
iOS 16 / iPadOS 16 and aboveAndroid OS 10 and above

※Chatwork Live will no longer work on older versions of the mobile app.
Please update your app to the latest version.

 

Maximum participants per conversation

 

 Video Chat / Common screen
Freeup to 2
Businessup to 14

 

 

 

Network Settings

 

The following domains and ports must be opened.
The Chatwork Live mobile app cannot be used on networks with connection restrictions.

 

DomainsPorts
  • *.zoom.us
  • *.zoom.com

TCP:
80, 443, 8801, 8802
 

UDP:
443, 3478, 3479, 8801-8810
 

 

 

 

Handling proxy server

 

Chatwork Live already supports proxy server with authentication.
The proxy server information uses information from each OS system settings.

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