If you are currently using the Standard Plan(Business Plan)
It is not possible to downgrade from the Standard Plan(Business Plan) to the Free Plan.
Please register anew after user cancellation or newly register a separate account.
After registering again, you can view past logs by rejoining group chats you have participated in before. Please request to be re-added to the group chat as a member.
*The free plan has restrictions on the past logs that can be viewed. For more information, please check What are the restrictions of the Free Plan?
*You cannot rejoin group chats where all members of a group chat have unsubscribed.
*You will need to reapply for contacts.
*Direct chat logs remain only on the other party’s side and cannot be rejoined.
*My chat logs cannot be transferred.