FAQ

Find Chatwork users you know by searching their contact information

After connecting with them over Chatwork, you can start exchanging messages.
By going to Manage Contacts and searching from contact information, you can link Chatwork with Gmail or business card management services and find any of your contacts who are already using Chatwork.

 

Link Gmail Account

Linking with Gmail allows you to send a contact request to the email addresses saved in your Gmail contacts.

Steps

  1. Open contact management.
  2. Click on 'Link Gmail Account' next to 'Search Contacts' to display 'Search Users'
    7E0C398B-BFD5-469A-8CBC-4EEFB69DD04A.png
  3. Give Chatwork permission to link to your Google account.
  4. Select the person you wish to connect with on Chatwork from your Google Contacts list.

  5. Select "Connect with ● people."
    *● indicates the number of people you have selected.

  6. A contact request will be sent to the people you have selected.

The information sent to the recipient is as follows.

  • A notification of the contact approval request will be sent to the recipient's Chatwork account.

  • An email about the contact approval request will be sent to the recipient's email address registered with Chatwork.

 

Link Business Card Management Service

You can import CSV files from the business card management service into Chatwork to search for users on Chatwork.

What you need to prepare

To use the search with business card management service function, you will need a CSV file from your business card service beforehand.
We support "Eight", "Sansan", "Wantedly People", "myBridge", and "SmartHR".
See the following links for how to output the files for each service.

*Be sure to select .csv as the output format.

Operations

  1. Open contact management.
  2. Click on 'Link Business Card Management Service' next to 'Search Contacts' to display 'Search Users'
    E8C1FB7A-6394-4A41-8564-5D55EA99C1CF.png
  3. Click the "Upload CSV File" button and select your CSV file.
  4. Check the file name, and if there are no problems, click "Connect with Chatwork Users".
  5. Open the "Friends on Chatwork" list, and put a check on the people you would like to talk to.
  6. When you finish selecting, click the "Connect with xx people" button in the lower right tosend a contact request to the people you selected.

The information sent to the recipient is as follows.

  • A notification of the contact approval request will be sent to the recipient's Chatwork account.

  • An email about the contact approval request will be sent to the recipient's email address registered with Chatwork.