FAQ

02/01/2021 - Notification of revision of minimum number of Business Plan licenses

This is to inform you that from 1th February 2021, we are revising the minimum number of licenses for the Business Plan, so that usage will be possible with one license.

Additionally, since the Business Plan will be able to be used by one person, we will stop accepting applications for Personal Plans that can be used for a fee per contract, in accordance with the revision to the Business Plan.

 

  【Table of Contents

  1. About the revision to the minimum number of Business Plan licenses
  2. About changes to the license
  3. About the closing of applications to the Personal Plan

 

About the revision to the minimum number of Business Plan licenses

From 1th February 2021, the minimum number of Business Plan licenses will change in accordance with the contents below. Customers holding licenses obtained before the day of the change, and which are still current on the day of the change, will also be able to use the Business Plan with one license.

  •  Business Plan
    Minimum number of licenses: 5 licenses → 1 license
    Please note that the minimum number of licenses for the Enterprise Plan will not change and will remain at 5.
  •  Enterprise Plan

    Minimum number of licenses: 5 licenses ( ※no change)

 

About changes to the license

If a license is deleted, the altered number of licenses will be applied immediately. Please be aware that you cannot cancel after deleting a license, or obtain a refund for a period of non-usage after deletion.

With regard to alterations to the number of licenses, please follow the procedure from "Change number of licenses" in the administrator settings. ※ This procedure can only be carried out by an administrator. Click here for detailed instructions.

 

 

About the closing of applications to the Personal Plan

Since it will be possible to use the Business Plan with only one license, from 1th February 2021 applications for the Personal Plan will no longer be accepted.

Customers currently using the Personal Plan can be reassured that they will be able to continue using the plan in the same way as they have up to now.